Windows 8.1 Kills Windows Live Mail

I just upgraded from Windows 8 to 8.1. I use Windows Live Mail as my e-mail program, and got a mild shock when I started it up the first time after upgrading and got the following error message:

This program can’t start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem.

A Web search turned up nothing, but it was easy enough to figure out how to fix on my own:

  1. Hit the Windows key, then type: add remove programs
  2. Select “Add or remove programs” from the list of options.
  3. Scroll down until you see the Windows Essentials option. Double-click it.
  4. Click on: Repair all Windows Essentials programs

Windows Live Mail should now work correctly.

3 thoughts on “Windows 8.1 Kills Windows Live Mail

  1. I’m experiencing a similar problem accept I have an error ID of 0x800C013E in my windows live mail. I tried what you said about repairing the windows essentials programs and boohoo it didn’t work. Any other suggestions?

  2. I have no idea, but if it were me I’d try backing up my mail files and re-installing. The mail files are usually in C:\Users\[your user name]\AppData\Local\Microsoft\Windows Live Mail

  3. You should be able to see the program file in both your System32 and SysWOW64 directories. Look in Windows(C:), Windows, and inside each of the above folders you should see the msvcr110.dll files. If not try downloading it from Windows to the respective folders

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