iPhone “Unable to Move Message” Error

If you add an e-mail account to your iPhone you might see “Unable to Move Message” when you try to delete a message. I believe this only happens with IMAP accounts (and not POP3). Here is how to fix it:

  1. Start the Settings app, then tap Mail, Contacts, Calendars.
  2. Tap the e-mail account name, then on the next screen tap Account.
  3. Tap Advanced.
  4. Under MAILBOX BEHAVIORS, tap Deleted Mailbox.
  5. There are two sections on this screen: At the top is ON MY IPHONE and underneath is ON THE SERVER. There should be a check mark next to the Trash folder in the ON MY IPHONE section. Tap the Trash folder in the ON THE SERVER section.
  6. Click the back arrow at the top. You should probably repeat the process for other folders.
  7. Click the back arrow again, then click Done.

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